Terms of Service

Terms of Service

Effective date: September 15, 2026

Welcome to Luce. By accessing or using our platform at luce.space ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

1. Overview

Luce is an AI-powered architectural visualization platform that transforms wireframes, SketchUp screenshots, and other inputs into photorealistic renders. The Service is provided by Luce AI LLC, a Florida limited liability company with its principal office at 7901 4th St N, Suite 300, St. Petersburg, FL 33702, United States ("we", "us", "our").

2. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 18 years old to use the Service.
  • One person or legal entity may not maintain more than one free account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to generate illegal content.
  • Upload content that infringes on third-party intellectual property rights.
  • Attempt to reverse-engineer, disassemble, or hack any part of the Service.
  • Use automated tools to scrape, crawl, or overload the Service.
  • Resell or redistribute generated outputs as a competing AI rendering service.

4. Intellectual Property & Your Content

  • Your inputs: You retain full ownership of all images, wireframes, and files you upload to Luce.
  • Generated outputs: You own the renders and outputs generated from your inputs. You may use them for any commercial or personal purpose.
  • No AI training on your data: We do not use your uploaded images, renders, or any user content to train, fine-tune, or improve any AI or machine learning models. Your data is yours.
  • Our platform: The Luce platform, branding, UI, and underlying technology remain our intellectual property.

5. Fees and Payments

You agree that Luce provides you immediate access to digital content and begins service consumption immediately upon purchase, without the standard 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase. Due to the high costs of GPU processing, we are not able to offer refunds because we reserve servers and incur high costs for your usage immediately. The subscription will be automatically renewed for the same period of time after the agreed term. If you do not wish to renew your subscription at the end of the term, you should cancel prior to the renewal date of your subscription.

Luce offers a paid Service. You can sign up for a monthly subscription that will automatically renew on a monthly basis. You can stop using the Service and cancel your subscription at any time through the website (click Billing). If you cancel your subscription, you will not receive a refund or credit for any amounts that have already been billed or paid. Luce reserves the right to change its prices and offering (including credits or models) at any time. If you are on a subscription plan, changes to pricing will not apply until your next renewal.

Unless otherwise stated, your subscription fees ("Fees") do not include federal, state, local, and foreign taxes, duties, and other similar assessments ("Taxes"). You are responsible for all Taxes associated with your purchase and we may invoice you for such Taxes. You agree to timely pay such Taxes and provide us with documentation showing the payment or additional evidence that we may reasonably require. If any amount of your Fees are past due, we may suspend your access to the Services after we provide you written notice of late payment. You may not create more than one account to benefit from the Free tier of our Services. If we believe you are not using the Free tier in good faith, we may charge you standard fees or stop providing access to the Services.

  • We do not store your payment card details. All payment processing is handled securely by Stripe, Inc. in accordance with PCI-DSS standards. We only receive a confirmation of payment status.
  • Free credits are non-transferable and have no cash value.

6. Service Availability

  • We strive for high availability but do not guarantee uninterrupted service.
  • We may perform maintenance, updates, or changes that temporarily affect availability.
  • We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.

7. Indemnification

You shall defend, indemnify, and hold harmless Luce, its affiliates and each of its, and its affiliates employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to (i) your use or misuse of, or access to, the Service, or (ii) your violation of these Terms of Service or any applicable law, contract, policy, regulation or other obligation. Luce reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with Luce in connection therewith.

8. Limitation of Liability

IN NO EVENT SHALL LUCE OR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, OR SUBSTITUTE GOODS OR SERVICES, (II) FOR YOUR RELIANCE ON THE SERVICE OR (III) FOR ANY DIRECT DAMAGES IN EXCESS (IN THE AGGREGATE) OF THE FEES PAID BY YOU FOR THE SERVICE OR, IF GREATER, $500. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

IN NO EVENT SHALL LUCE OR ITS OWNERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH USE OF THIS APPLICATION.

9. Termination

Luce may terminate your access to all or any part of the Service at any time if you fail to comply with these Terms of Service, which may result in the forfeiture and destruction of all information associated with your account. Further, either party may terminate the Services for any reason and at any time upon written notice. If you wish to terminate your account, you may do so by following the instructions on the Service. Any fees paid hereunder are non-refundable. Upon any termination, all rights and licenses granted to you in these Terms shall immediately terminate, but all provisions hereof which by their nature should survive termination shall survive termination, including, without limitation, warranty disclaimers, indemnity, and limitations of liability.

10. Warranty Disclaimer

THE SERVICE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LUCE MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS; (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK.

11. Dispute Resolution and Arbitration

YOU AND LUCE AGREE THAT ANY AND ALL DISPUTES, CLAIMS, DEMANDS, OR CAUSES OF ACTION THAT HAVE ARISEN OR MAY ARISE BETWEEN YOU AND LUCE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT. The arbitration shall be conducted under the rules of the relevant arbitration authority in the jurisdiction where Luce operates. The arbitrator shall issue a written reasoned decision. You may opt out of this arbitration agreement by sending written notice within 30 days of first using the Service.

Class Action Waiver: YOU AND LUCE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND LUCE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.

Jury Trial Waiver: YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVE ANY RIGHT YOU MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Limitation Period: ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE MUST BE FILED BY YOU WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.

12. DMCA and Copyright Policy

Luce respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged copyright infringement. If you believe that content on our Service infringes your copyright, please provide us with a notice containing: (i) a description of the copyrighted work; (ii) a description of the infringing material and its location; (iii) your contact information; (iv) a statement of good faith belief that use is not authorized; and (v) a statement under penalty of perjury that the information is accurate. We will terminate or disable access to the Service for users who are repeat copyright infringers.

13. Prohibited AI Content

You expressly acknowledge and agree that you will not:

  • Upload, generate, or share any content depicting minors in any context.
  • Use the Service to create deepfakes or deceptive impersonations of real people without their explicit consent.
  • Generate content intended to deceive, defraud, or spread disinformation.
  • Create obscene, defamatory, or illegal content using the Service.
  • Use generated outputs to violate any person's privacy, publicity, or intellectual property rights.

Violation of this section will result in immediate account termination without refund.

14. Force Majeure

Luce shall not be liable for any failure to perform its obligations hereunder due to any cause beyond Luce's reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of third-party AI model providers or cloud infrastructure.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction or arbitrator, the remainder of the Terms shall be enforced to the maximum extent permitted by law. If the class action waiver in Section 11 is found to be invalid or unenforceable, the entire arbitration agreement shall be void.

16. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, contain the entire agreement between you and Luce regarding the use of the Service and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and Luce.

17. Assignment

You may not assign or delegate these Terms or any rights or obligations hereunder without our prior written consent. Any attempted or purported assignment or delegation shall be null and void. Luce may freely assign or delegate these Terms and its rights and obligations, in whole or in part, in connection with a merger, acquisition, sale of assets, or corporate reorganization, or by operation of law or otherwise.

18. Waiver

If you do not comply with a portion of these Terms and we do not take action right away, this does not mean we are giving up any of our rights. A waiver by Luce of any term or condition of these Terms shall not be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

19. Changes to Terms

At its sole discretion, Luce may modify or replace any of the Terms of Service at any time by posting updated terms on the Service. It is your responsibility to check the Terms of Service periodically for changes. Your continued use of the Service following the posting of any changes to the Terms of Service constitutes acceptance of those changes. We will notify you of material changes via email or in-app notice at least 30 days prior to the change taking effect.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Luce operates, without regard to conflict of law principles. You unconditionally, voluntarily, and irrevocably consent to the exclusive personal jurisdiction and venue of the courts in that jurisdiction for any disputes not subject to arbitration.

21. Contact

For questions about these Terms, contact us at support@luce.space.

Terms of Service